Gn9350 Drivers
The Jabra GN9350 is a dual-function wireless headset for both VoIP and traditional telephony, providing all the benefits of handsfree mobility in a lightweight, ergonomic and future-proof design.
| [May 17, 2007] |
- Logitech G935 Drivers. Logitech G935 Software for Mac OS X. Compatible Operating System: Mac OS 10.14, Mac OS 10.13, Mac OS 10.12, Mac OS 10.11, Mac OS 10.10, Mac OS 10.9, Mac OS 10.8, Mac OS 10.7, Mac OS 10.6. Logitech G935 Drivers. Logitech G935 Manual Download. Logitech G935 Setup Guide. Format File: PDF.
- This driver update utility makes sure that you are getting the correct drivers for your GN9350e and operating system version, preventing you from installing the wrong drivers. Furthermore, you will have access to DriverDoc's driver database of over 2,150,000 unique drivers, making sure that all of your PC's drivers stay updated automatically.
Originally posted on VoIP & Gadgets Blog, here: http://blog.tmcnet.com/blog/tom-keating/microsoft/windows-vista-usb-audio-driver-problem-fixed.asp.
Windows Vista Ultimate Edition is my latest desktop machine at work and some USB audio devices have given me nothing but problems. While most USB audio devices have installed just fine, since they use the standard Microsoft USB audio class, some devices, such as a Jabra Netcom 9350 wouldn't install correctly. Apparently Vista does mandatory DRM checking for USB Audio Devices. I've heard of many users complaining that their Bluetoothheadsets no longer work once they upgraded to Vista due to this new DRM protection. After hours of frustration trying to get it to work, I finally decided to call Jabra (who acquired GN Netcom - See today's interesting video of Jabra/GN Netcom on the 10 blog - to see if a Vista driver was available. At first they told me the drivers for all the products were online. I explained this wasn't true - I already looked everywhere on their site and there was no 9350 drivers anywhere. Perhaps the transition from GN Netcom to Jabra due to the acquisition has them a bit confused. In any event, I then spoke to another technician who told me they would need to upgrade my 9350's firmware to be compliant with Vista's more stringent USB audio requirements. He said they do this free of charge if I just ship them the unit to:
Gn 9350 Drivers
JabraATTN GN Repair Center
77 Northeastern Boulevard
Nashua, NH 03062
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| Topic Title: GN 9350 Not Recognized by Windows 7 Topic Summary: But has worked wonderfully in Windows XP Created On: 03/18/2010 07:26 PM Status: Post and Reply |
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| GN 9350 Not Recognized by Windows 7 | - BigBearJoe | - 03/18/2010 07:26 PM |
| GN 9350 Not Recognized by Windows 7 | - BigBearJoe | - 03/19/2010 02:27 AM |
| GN 9350 Not Recognized by Windows 7 | - Jomark | - 03/19/2010 02:57 AM |
| GN 9350 Not Recognized by Windows 7 | - BigBearJoe | - 03/19/2010 03:59 AM |
| GN 9350 Not Recognized by Windows 7 | - Jomark | - 03/19/2010 04:20 AM |
| GN 9350 Not Recognized by Windows 7 | - Lunis Orcutt | - 03/19/2010 04:38 PM |
| GN 9350 Not Recognized by Windows 7 | - BigBearJoe | - 03/19/2010 05:39 PM |
| GN 9350 Not Recognized by Windows 7 | - Lunis Orcutt | - 03/19/2010 08:25 PM |
| GN 9350 Not Recognized by Windows 7 | - Jomark | - 03/20/2010 03:29 AM |
BigBearJoe Power Member Posts: 52 Joined: 12/03/2008 | I have partitioned my computer and set it up as a dual-boot Windows 7/Windows XP system. My GN 9350 headset microphone has always worked and continues to work very well with XP but when I boot up in Windows 7 the device is identified in the device manager as 'GN 9350' but the Properties of the device show 'The device cannot start (code 10)'. When I tried the automated troubleshooting fix it told me that there was a problem with the USB audio device driver. But from what I can tell it is using the standard Microsoft default USB audio device driver. When I try to update the driver, it tells me the correct driver is already installed. My first guess is that the GN 9350 just isn't compatible with Windows 7. Any thoughts? ------------------------- HOME: Gateway DX4831, Intel Core i5-650, 3.2 GHz, 8 GB RAM, Windows 7 Professional, Dragon Professional Individual 15, KnowBrainer 2012, Firefox 47, Microsoft Office 2013, Speechware 3-in-1 Table Mike WORK: Hewlett-Packard HP Compaq dc7700p Convertible, Intel Core 2 CPU 6600 @ 2.4 GHz, 2 GB RAM, Windows 7 Professional, Dragon Professional 12, Jabra GN9350, Realtek HD Audio soundcard |
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BigBearJoe Power Member Posts: 52 Joined: 12/03/2008 | Okay, after some research the bottom line answer is that my GN 9350 microphone is just not compatible with Windows 7. According to some, it is possible to send the microphone back to Jabra and they will reconfigure it to work with Windows 7 to the tune of $110. The other option is to mess around with the registry and trying to trick Windows 7 by using the older Windows XP USB audio files. That's not a solution that I'm comfortable applying. So I guess I'm going to stick with Windows XP until they pry it from my cold dead fingers! Anyone else have thoughts?------------------------- HOME: Gateway DX4831, Intel Core i5-650, 3.2 GHz, 8 GB RAM, Windows 7 Professional, Dragon Professional Individual 15, KnowBrainer 2012, Firefox 47, Microsoft Office 2013, Speechware 3-in-1 Table Mike WORK: Hewlett-Packard HP Compaq dc7700p Convertible, Intel Core 2 CPU 6600 @ 2.4 GHz, 2 GB RAM, Windows 7 Professional, Dragon Professional 12, Jabra GN9350, Realtek HD Audio soundcard |
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Jomark Top-Tier Member Posts: 1503 Joined: 10/19/2006 | I am dictating this response using my GN9350e microphone in Windows 7 pro 64-bit environment. I transitioned from using this microphone in Windows XP without any problems whatsoever. From my perspective I am experiencing no problems with this microphone in Windows 7. Have you tried creating a new user?------------------------- Jomark DPI 15.61, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro |
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BigBearJoe Power Member Posts: 52 Joined: 12/03/2008 | My microphone is a straight GN9350 not the 'e' version. I'm thinking that the updated 'e' version may be more compatible with the newer operating systems. I have not even install Dragon on the Windows 7 side of my partition as yet. I mainly started using Windows 7 to try out the included Windows Speech Recognition, but as I said, Windows 7 will not even accept audio input from my microphone.------------------------- HOME: Gateway DX4831, Intel Core i5-650, 3.2 GHz, 8 GB RAM, Windows 7 Professional, Dragon Professional Individual 15, KnowBrainer 2012, Firefox 47, Microsoft Office 2013, Speechware 3-in-1 Table Mike WORK: Hewlett-Packard HP Compaq dc7700p Convertible, Intel Core 2 CPU 6600 @ 2.4 GHz, 2 GB RAM, Windows 7 Professional, Dragon Professional 12, Jabra GN9350, Realtek HD Audio soundcard |
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Jomark Top-Tier Member Posts: 1503 Joined: 10/19/2006 | Is the microphone recognised in the control panel under sound? Something else to try might be to use another USB port.------------------------- Jomark DPI 15.61, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro |
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Lunis Orcutt Top-Tier Member Posts: 38793 Joined: 10/01/2006 | Our testing found the GN9350 to be too non-noise canceling for us to recommend it for speech recognition use even in a quiet environment. We would have been happier if the Jabra GN9350e were a little bit more noise canceling but since GN Netcom/Jabra improved the noise canceling characteristics of this microphone, we can now recommend it for speech recognition use in Windows 7 and we dictated this message on our Windows 7 Ultimate 64-bit computer with the 9350e. ------------------------- Trial Downloads |
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BigBearJoe Power Member Posts: 52 Joined: 12/03/2008 | Lunis (or anyone else), just for the record and my peace of mind, are you able to confirm that my original GN 9350, not the 'e' version, will not work with Windows 7. Is there by chance some patch that could be applied? Am I missing something?My experience with the GN 9350 has been positive. I've been using it for about two years now and have been satisfied with its performance. I've never specifically evaluated its noise canceling characteristics so I can't readily comment on that. I do know that I use it in a computer lab with a few other people at nearby workstations talking in regular conversational tones. My accuracy is completely acceptable for me. I'm a quadriplegic doing hands-free computing so I use Dragon for computer control and dictating e-mails and posts such as this.At home I have a Acoustic Magic Voice Tracker which I am also satisfied with and have been using for over five years. It does become unusable when my kids are screaming around the house or my wife is blow drying her hair in the bathroom next to our bedroom. But in most normal home situations it performs perfectly fine. I have two desktop computer speakers playing at a low but listenable level and they don't cause any performance issues. With that being said, I have read your comments on the ME 31 being your recommended 'array' microphone for distance speech recognition work. Sounds like I may get one of those when the time is right. ------------------------- HOME: Gateway DX4831, Intel Core i5-650, 3.2 GHz, 8 GB RAM, Windows 7 Professional, Dragon Professional Individual 15, KnowBrainer 2012, Firefox 47, Microsoft Office 2013, Speechware 3-in-1 Table Mike WORK: Hewlett-Packard HP Compaq dc7700p Convertible, Intel Core 2 CPU 6600 @ 2.4 GHz, 2 GB RAM, Windows 7 Professional, Dragon Professional 12, Jabra GN9350, Realtek HD Audio soundcard |
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Lunis Orcutt Top-Tier Member Posts: 38793 Joined: 10/01/2006 | We can't guarantee that your microphone will not work in Windows 7 but we can guarantee that the Jabra 9350e is a revamped version of the 9350 which you can verify by turning over the base station and reading the label on the bottom. We have little doubt that the driver that's incorporated into the 9350e would probably work equally well with the 9350 but that particular driver is most likely hardcoded into the unit so that when you insert the USB plug into your computer, it transmits the driver information. We are not certain if the driver is hardcoded but we suspect it is (no DVD or Windows setup). Just simple information being transferred through the USB cable which is gone when you unplug the USB cable. ------------------------- Trial Downloads |
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Jomark Top-Tier Member Posts: 1503 Joined: 10/19/2006 | Have you tried contacting GN net com in order to find out whether or not your GN 9350 will work in Windows 7. I have done a search of their website and cannot find anything that would indicate that it will not work with Windows 7. According to the setup instructions once the microphone is connected to the computer through the USB port Windows should automatically detect it. Another suggestion if you have access to another computer running Windows 7 would be to try and plug the microphone into the computer to see if it recognises it.------------------------- Jomark DPI 15.61, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro |
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